Delivering quality service to our clients is at the heart of what we do. Here you'll see a selection of our feedback.
”Especially when one considers the ‘cold start’ on relatively short notice, completely new environment and challenging specification, I can’t really find fault in the service provided by Heart. Jo (the onsite supervisor) was excellent and Lisa (Operations Manager) regularly checked in to see how it was going. Communication and self-prioritisation of important work were especially pleasing.”
”I would just like to say a big thank you to the guys who last week brought the floors back to looking like new. Thank you for the rapid response.”
”My initial impression is that S has settled in well in his new job. I am really happy with what I have seen so far. S is learning quickly. He has supportive buddies in P and C. Like any other person beginning a new job he will need to work on pace. I have observed that P is encouraging him to focus on quality first which I think is commendable. I believe the support he is currently receiving from Heart Facilities will get him to where he needs to be performance wise. I will be making visits on the days indicated by J in his email to Heart Facilities and will be giving you updates. Thank you.”
”We are still very much loving R’s work up in reception – the teachers have commented that she is brilliant! We need someone like her in the nursery please!!!”
”We just wanted to drop you a line to say thank you to the cleaner. We have been celebrating outdoor learning this week and have repeatedly traipsed mud and leaves in and out of the school. Every day they have got us ship shape and it has not gone unnoticed! Thank you very much.”
”Just some feedback…Monica is fabulous!! She has worked so hard this morning she really is a credit to you. Many thanks.”
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